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The original item was published from 5/12/2021 4:45:25 PM to 5/13/2021 7:27:44 AM.

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Home - City Highlights

Posted on: May 13, 2021

[ARCHIVED] Utility Billing System Maintenance May 14

Maintenance-mode-scaled

Due to routine maintenance in our billing system on Friday, May 14, 2021, we will be unable to take phone payments and your balance in your customer self service portal may not reflect any payments made after May 13th until the following Monday. You will still be able to make payments in the portal, however, your payment may not be reflected in the balance until the update is complete. If you have any questions regarding your bill, please contact our office during normal business hours at 281.554.1335. We appreciate your patience!

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