City residents will soon see temporary changes to their utility bills as the
city moves forward with transitioning to a new software system.
will no longer include advance garbage billing beginning April 15, 2017.
Under the current
billing system, residents are billed either one or two months in advance
depending on their billing date. Customers
will see their monthly utility bill garbage charge decrease for one or two
months during the transition.
This change will
help bring all residents onto the same billing cycle and allow residents to pay
for their utility usage real time.
“Our goal is to
make this transition as seamless as possible for the customers we serve,” said Nancy
Massey, Utility Billing Manager. “We
encourage any of our customers to contact us with any questions and concerns
throughout this process and we will be happy to assist you.”
monthly billing will resume once the transition is complete beginning in June
A map of the
water billing cycles and how this impacts residents throughout the city is
available at www.leaguecity.com/garbagebilling.