Payment Options

Photo of a payment options button on a keyboard
  1. Bank Draft
  2. In Person
  3. Phone
  4. Mail
  5. Night Payment Box
  6. Online Pay & View

The City offers bank drafting for water bills, at no charge, to our customers. Please visit Customer Self Service to register for bank draft.

Note: All bank draft accounts will be drafted on the due date for the full payment due at time of the bill date, even if a payment is posted to the account prior to the due date. All drafts are processed (FTP) two working days prior to the due date as per banking instructions to ensure the bank draft payments are drafted on the due date. With that, no changes can be performed for these drafts.

New Customers:

If you have any questions, please refer to New Service page.

Payment Assistance

If you are having difficulty paying your water bill, click here for resources to assist our residents with payments.